Circles.Life launches Singapore’s first ever Unlimited Bonus Data offer as it opens its online shop to all
Singapore, 28 June, 2016 – New digital telco, Circles.Life, has opened its online shop for the general public to purchase and build its innovative data-centric plans. For the current and potential customers in its data savvy target segment, it has also launched the region’s first Unlimited Bonus Data offer.
From today, anyone can access Circles.Life’s new website to subscribe to its mobile services without waiting for their registration to be approved. Due to the high demand of and interest since its launch, Circles.Life has been approving accounts on a daily, first-register, first-approved basis. But interested subscribers can now purchase their service on the spot and have their SIM cards delivered within a matter of days.
Unlimited Bonus Data: Never Stop Winning
Living up to its promise of rewarding and surprising customers, Circles.Life is introducing a one-of-its-kind family and friends referral system that allows customers to earn and keep an unlimited amount of data each month.
Circles.Life customers will earn an additional 200 MB of Bonus Data every month for every loved one, family member or friend they refer using their own personal code (found in the CirclesCare mobile app). There is no cap to how much data you can earn and lasts for as long as both subscribers stay on our network.
Furthermore, Circles.Life subscribers who win Bonus Data through referrals will be listed on the CirclesCare Leaderboard. These subscribers stand a chance to be recognised and win even more rewards when they top the leaderboard. Circles.Life will be releasing more details soon.
In addition to referrals, there other ways to earn Unlimited Bonus Data:
· Loyalty Bonus Data
To celebrate Circles.Life’s first customers, each subscriber can earn up to 2GB data each month by remaining on its network for two years. Every 6 months, an additional 500MB per month will be added to subscriber’s monthly Circles.Life plan.
· Port-in Bonus Data
Circles.Life has revised its early bird promotion for number porting for those who choose to port-in their existing numbers. Each port-in customer will receive an extra 1GB of Bonus Data every month.
There are no limits to the amount of Bonus Data customers can earn. All Circles.Life subscribers will be eligible for this Unlimited Bonus Data.
Circles.Life co-founder and director Rameez Ansar said, "Our latest offering is in line with our promise to give power back to the customers. In particular, Unlimited Bonus Data puts the focus back to what consumers want more: Data.”
“You keep what you win. If you win 10GB of Bonus Data through referring friends, that 10GB not only refreshes each month but also continues to grow. This innovative offering and the way of rewarding customers is really a first for the region, not just Singapore."
One simple plan with more data
Customers who sign up for the $28 base plan will now get 4GB of data which includes 1GB of App Activation Bonus Data when they install the CirclesCare app. Other features included in this plan are 100 Talktime minutes, Unlimited WhatsApp and free Caller ID. Unlimited WhatsApp and free Caller ID will always remain free.
Building a service around customers
Circle.Life will continue to develop its offerings around the needs of its target market. Innovative customer service channels such as Live Chat, WhatsApp and social media, Circles.Life allows it to understand its customers’ needs well. Based on the feedback, Circles.Life is introducing two new features today.
· Introducing a new PLUS: Unlimited Incoming Calls
Circles.Life will be launching their latest PLUS feature – Unlimited Incoming calls for $2 a month. This is in addition to the 100 Talktime minutes included in the base plan and can be added anytime through the CirclesCare app.
The Unlimited Incoming Calls PLUS will be available to all Circles.Life customers. This is in addition to Unlimited WhatsApp that is already included in the base plan.
· Introducing the ‘Data Roamer’
We also heard from jet-setting customers who want to travel with ease and peace of mind, Circles.Life is introducing the first true pay-as-you-go data roaming service. Circles.Life customers will enjoy Data Roamer rates of up to $10 for 100MB and will only be billed for the amount of data they consume.
For example, if a Circles.Life Data Roamer consumes only 50MB, they will be charged $5 instead of the full $10. This is unique to Circles.Life and first in the market.
Data Roamer rates will be available to all subscribers of Circles.Life as a default as part of the Roaming Plus can comes free each month. In true spirit of our values, the Data Roamer rates will be available at no subscription charge, no excess charges nor any premium.
Data Roamer rates will be effective from 1 July 2016 and will cover top 10 roaming destinations.
With the launch of the changes announced today, Circles.Life will also be revising the early bird promotion. For more details, please visit www.circles.life.
Singapore-based Circles.Life is the consumer brand of Liberty Wireless, a mobile virtual network operator. It is founded by three seasoned executives and entrepreneurs namely Rameez Ansar, Abhishek Gupta and Adeel Najam who had previously worked for Temasek Holdings, McKinsey, StarHub and other companies. Circles Asia is the regional brand and aims to bring a Singapore developed telco model to the rest of the region.
Typically, this customer would watch YouTube videos, listen to music on Spotify, communicate on WeChat, WhatsApp and Snapchat, upload photos to and follow people on Instagram. We made data a differentiator and have incorporated it into our key offerings while leveraging technology to give them a simpler experience.
Our typical customer would consume 3GB to 5GB of data monthly with some consuming more. This customer would use up to three smart devices (1 or 2 handphones and an iPad / tablet). They would upgrade their smartphones once every 18 to 24 months, although some would prefer to upgrade earlier.
Circles.Life Plans and Key Features
Circles.Life has built a platform and the first offerings and plans include the following:
Boost – customers need not worry about their data limits, paying excess or overspending on data. Our analytics engine keeps a check for the customer so there is always the choice to add more data capacity in 100MB, 250MB or more as and when customers need it.
Bonus Data – instead of long contracts and penalties to keep customers on-board, our loyal customers will be rewarded for being on our network or when they help us spread the word.
Plus: Unlimited Whatsapp – One of our first Plus’ include unlimited talk and chat on WhatsApp that does not take away from your data allocation. We believe this is a basic right and it should be part of your basic subscription. Circles.Life will continue to bring new innovative Plus to the market.
Digital experience -Seamless four-step purchase of your Circles.Life SIM card with a real Circles.Life happiness expert available anytime on the web or on-the-go on mobile live chat. You can port your existing number over to Circles.Life or get a brand new number – all with a click of a button.
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