BMC Survey: 92% of IT Pros Declare Digital Business Automation Required Across Enterprise in Order to Keep Pace with Speed of Innovation

BMC Survey: 92% of IT Pros Declare Digital Business Automation Required Across Enterprise in Order to Keep Pace with Speed of Innovation
New Adaptive Approach to IT Automation to Simplify the Management of Hybrid Multi-Cloud Businesses
Singapore — June 7, 2017 — According to a new study by BMC Software, a global leader in IT solutions for the digital enterprise, 73 percent of IT decision makers are in agreement that if businesses do not embrace IT automation to achieve the larger digital business strategy within the next five years, their business will cease to exist in 10 years. In the same study, 56 percent of respondents from Asia Pacific cite digital transformation as the biggest item on the agenda.

Ninety-two percent of global respondents agree that the demands for new sources of revenue, unique competitive advantage, and operational excellence have created enormous pressure to compete digitally in order to earn the trust of customers, trading partners, and employees. 

BMC believes these results are a catalyst for the new adaptive approach to IT automation –Digital Business Automation – that simplifies managing hybrid multi-cloud environments.
The BMC study of over 650 IT decision makers across 12 countries found that by 2020, 94 percent of IT decision makers expect automation to spread from IT departments into all areas of business in order to keep pace with the accelerated digital business innovation race sweeping every industry and region worldwide. The Top 3 areas of investment priority for IT decision makers in Singapore in the next 24 months are containerisation, DevOps, and workload automation.

As companies continue to incorporate hybrid cloud capabilities across the digital enterprise, they are challenged by the complexity of managing workloads across on premises, public and private clouds,” said Gur Steif, president, digital business automation at BMC. “IT teams must be able to manage the customer value chain in spite of decentralised usage of cloud services. This is requiring a new level of IT automation to adapt to the challenges posed by increasingly diverse infrastructure, disparate data, and accelerated applications – the critical components of digital business.”

Almost 9 in 10 (89% of) global IT decision makers agree that IT automation must be used in new ways to achieve their desired digital business objectives. Enterprise architects, in particular, cite various obstacles preventing them from achieving their digital business objectives, including a lack of the necessary budget (67 percent), skills (44 percent) and time (51 percent.)

Gur Steif added, “BMC believes that without taking a new approach to IT automation, companies will not be able to overcome the budget, skills, and time constraint challenges identified by the survey respondents. Only through new digital-first technologies with automation solutions that support hybrid multi-clouds, will CIOs enable their companies to innovate, transform, and accelerate growth by aggressively pursuing a digital agenda that differentiates them from their competitors.”

The research also suggests that businesses face other digital transformation challenges in ensuring objectives are aligned. While majority of IT decision makers globally believe their IT objectives are aligned, only 62 percent believes this is so in Singapore. 34 percent of IT professionals in Singapore reported that the need for organisational alignment is not understood. Of IT professionals surveyed in Singapore, 30 percent believed that conflicting objectives remain between business units, with 34 percent expressing the need for tighter internal organisational alignment.  

Despite the new challenges and opportunities associated with digital business automation, the BMC study found that 72 percent of IT decision makers in Singapore believe they are empowered to deliver the required IT innovation to drive digital business transformation and bridge this gap, and only 64 percent of respondents believe that their businesses have the resources to deliver IT innovation.  

76 percent of global respondents consider themselves excellent or very good at using data to deliver tangible business outcomes for a competitive advantage. This is higher than the 64 percent of IT decision makers in Asia Pacific who believe the same.   
654 respondents were surveyed online between the 3rd and 12th of April 2017. The sample was split across Argentina, Australia, Brazil, Canada, China, France, Germany, Mexico, Singapore, Spain, the UK, and the USA. All of the markets had a minimum of 50 respondents with 100 in the USA alone. The data was weighted to 600 respondents globally with equal contributions for each market. Respondents were eligible if employed either full or part-time at companies with at least 250 employees, and they identified themselves as having one of the following job titles (base size shown in brackets): CIO (237), VP IT Operations or above (214), VP Application Development or above (131), Enterprise Architect (98). Respondents were sourced through pre-recruited online B2B research panels by, a sub-division of delineate.

About BMC
BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82 percent of the Fortune 500 and serves more than 10,000 customers worldwide.

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