Suntec City Inks Partnership with Alipay To Attract Chinese Tourists and Enhance Shopping Experience

Suntec City Inks Partnership with Alipay
To Attract Chinese Tourists and Enhance Shopping Experience

Singapore, 8 February 2018 – Suntec City and Alipay are pleased to announce today that they have inked a two-year partnership to launch Alipay touchpoints in Suntec City.

The two-year partnership between Suntec City, one of Singapore’s largest shopping malls and Alipay, the world’s largest mobile payment and lifestyle platform operated by Ant Financial Services Group, is set to attract more Chinese tourists and enhance their shopping experience at Suntec City.

Under the partnership, approximately 350 retail establishments in Suntec City will progressively roll out Alipay as a payment option for Chinese tourists. By July 2018, the partners plan to cover 60% of the stores with Alipay touchpoints.

To enable merchants to leverage on the Alipay platform to engage Chinese tourists, Alipay and its acquirer partners will jointly organize a series of workshops to sign up with Alipay and to promote merchants’ businesses on the Alipay platform. Acquirers also provide hands-on training to merchants to operate the Alipay payment terminal and manage strategic content feature of merchants’ offers. Alipay has also launched a dedicated Suntec City microsite within its app to provide ongoing publicity to Suntec City and its merchants. The current joint marketing campaign with Suntec City on Alipay’s app, from now till Mar 2018, offers a ¥25 F&B voucher and a ¥50 retail voucher which can be used at participating merchants in Suntec City.

Mr. Chan Kong Leong, Chief Executive Officer of Suntec Real Estate Investment Trust, which owns Suntec City said, “With an extensive range of shopping, dining and entertainment offerings coupled with the iconic Fountain of Wealth as well as being the embarkation point for the Duck & Hippo Tours, Suntec City is a popular destination amongst tourists. We are delighted to partner Alipay to offer our Chinese shoppers a seamless payment system that they are familiar with. This partnership with the market leader in mobile and online payment platforms is a great opportunity for us to elevate engagement with our shoppers in the digital space.”

“Suntec City is a must-visit shopping destination among Chinese tourists and business delegates who convene at Suntec Singapore for exhibitions, seminars and conferences. We are happy to partner with Suntec City to deploy Alipay touchpoints in the mall for Chinese visitors who are looking for the best of retail and lifestyle offerings and the same seamless shopping experiences that they enjoy at home. At the same time, we are very excited to help merchants in Suntec City connect with Chinese visitors.” said Cherry Huang, General Manager, Cross-border Business for South and Southeast Asia, Alipay.

According to the Singapore Tourism Board, Singapore received 15.9 million international visitors in the first 11 months of 2017, during which, the number of visitors from China reached close to 3 million, a stellar 13.1% increase from a year ago. This also makes China the single largest contributing country to Singapore’s tourism industry.


About Suntec City
Suntec City is an iconic integrated commercial development comprising five prestigious office towers, a world class convention centre and one of Singapore’s largest retail malls. Nestled in the heart of the bustling Marina Bay precinct, Suntec City offers a unique one-stop shopping, dining and entertainment experience for many. The mall currently houses more than 350 shopping, dining and entertainment options and the iconic Fountain of Wealth.

About ARA Trust Management (Suntec) Limited
Suntec REIT is managed by ARA Trust Management (Suntec) Limited, a wholly-owned subsidiary of ARA Asset Management Limited (“ARA”).

Established in 2002, ARA is a premier integrated real estate fund manager driven by a vision to be the best-in-class real estate fund management company focused on the management of real estate investment trusts (“REITs”) and private real estate funds.

ARA’s diverse suite of REITs and private real estate funds are invested in the office, retail, logistics/industrial, hospitality and residential sectors. ARA has distinguished itself over the years with its unique investor-operator philosophy, which nurtures each asset from acquisition to divestment to add value to every stage of the asset life cycle. Built on a foundation of strong corporate governance and business integrity, it counts some of the world’s largest pension funds, financial institutions, endowments and family offices as its investors.

ARA has approximately 1,300 staff in 20 cities in seven countries. It manages over 90 properties measuring approximately 57 million square feet in Asia Pacific, with approximately S$40 billion in assets under management.

About Alipay
Operated by Ant Financial Services Group, Alipay is the world’s largest mobile and online payment platform. Launched in 2004, Alipay currently has over 520 million active users and over 200 domestic financial institution partners. Alipay has evolved from a digital wallet to a lifestyle enabler. Users can hail a taxi, book a hotel, buy movie tickets, pay utility bills, make appointments with doctors, or purchase wealth management products directly from within the app. In addition to online payments, Alipay is expanding to in-store offline payments both inside and outside of China. Over 40 million brick-and-mortar merchants now accept Alipay across China. Alipay’s in-store payment service covers more than 38 countries and regions across the world, and tax reimbursement via Alipay is supported in 24 countries and regions. Alipay works with over 250 overseas financial institutions and payment solution providers to enable cross-border payments for Chinese travelling overseas and overseas customers who purchase products from Chinese e-commerce sites. Alipay currently supports 27 currencies.

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