80% of traditional will lose market share through to 2020 according to Gartner, due to disruptive competition and/or the inability to disrupt themselves. Evidently, digital transformation (DX) is no longer an option but a necessity today – it has been, for some time now. DX drives improved customer experiences, innovation, and better business processes — so why not dive into making changes head first?
Resources (of lack thereof) is key to common barriers to DX. Whether it’s lack of budget or expertise, organizations are hesitant to take on more if they feel as though they don’t have the resources to support the endeavour.
That does not have to be the case – in the chaos where businesses are scrambling to get ahead, document are the most overlooked piece of the puzzle that executives think to look at. As highlighted by Adobe, documents have tremendous hidden power to unlock efficiencies and speed up business processes. Find out how documents can accelerate your DX journey, as put together by Lisa Croft, Group Product Marketing Manager for Adobe Document Cloud. (Source: Adobe)
- Documents are a Byproduct of Work
Electronic documents are a major part of digital transformation for a couple of reasons: 1) they are a byproduct of normal work processes and projects, and 2) most business inefficiencies can be traced back to poor processes regarding paper documentation. In a recent Adobe survey of European organizations, researchers found that printing and emailing documents are the most time-intensive tasks, and that 75 percent of workers say the processes are boring, time-consuming, and challenging.
Beyond integrated Customer Relationship Managers (CRMs) to manage their sales, Microsoft Office 365 to handle email and scheduling, and maybe even a document storage service such as Dropbox, executives usually stop there. They aren’t sure where to go next or how they can work together to improve efficiencies even more, so it’s difficult for them to throw more money at digital products. But this is where it’s critical to take a step back and look at the big picture and gain an understanding of how to best use what’s already available to you.
- Your Hidden Assets
Looking at the cost of digital transformation can be daunting. Without clear information available, it’s difficult for leadership to understand which products they need, which they don’t, and how each one will contribute to an improved experience for both internal and external stakeholders.
Executives often feel they’ve already sunk enough capital into digital software and they have a difficult time justifying spending more for services they don’t even completely understand or may not take full advantage of.
But it is not about changing systems or simply adding to growing technology stack. The answer is integration. And not integration that requires a full IT department to make all your software work together but rather integration that exists within the products that organizations are already using, day in and day out.
- Leveraging Existing Systems
Leveraging existing systems to improve electronic document efficiency, security, and storage is the best way to implement process and systems that have a low cost of implementation—both financially and with human resources.
Need an easy way to store and review documents across multiple teams and platforms? You can integrate your Adobe Acrobat Reader mobile app with the Dropbox mobile app—or even another storage service such as Box—to make that happen. Once you connect your accounts, you’re up and running—without the hassle of adding new technologies or going through a long IT process to get everyone onboarded.
But digital transformation is about so much more than just having a way to read documents. It’s about implementing a digital document process that can enable more efficient business processes through document creation, reuse, e-signatures, and collaboration. You can add Adobe Document Cloud solutions to the systems, processes, and applications your organization already uses to streamline document workflows or speed up business processes. Even if you’re already using a form of document workflow via SharePoint or other Microsoft products, you can create more robust digital document processes by integrating with Adobe Document Cloud.