Telstra Health providing China improved patient care
Monday 6 June, 2016 – Hospitals in China are to benefit from advanced new data analysis tools that will improve patient care, following an agreement between Telstra Health, the eHealth division of Telstra – Australia’s largest telecommunications company – and the Shanghai Institute of Medical Quality, a non-profit organisation that aims to improve hospital management efficiency and patient satisfaction through data analysis and business intelligence.
Dr Adrian Nowitzke, Head of Health Informatics at Telstra Health, said the five-year agreement would make Telstra Health’s hospital data tools available to clinicians and hospital managers across China.
This will see the rollout of a version of Telstra Health’s Quality Investigator program, which enables users to easily measure and analyse mortality, readmission rates and length of stay to help healthcare organisations improve clinical quality and patient safety.
In addition, Shanghai General Hospital has joined Telstra Health’s Global Comparators programme, which brings together senior clinicians and managers from leading hospitals worldwide to share knowledge and best practice to improve patient care.
Shanghai General has become the first Asian participant in the network, which carries out research collaborations to tackle problems encountered by healthcare systems worldwide.
Dr Nowitzke said the agreement would pave the way for more integrated patient care and provide new opportunities for Chinese clinicians and hospital managers to exchange knowledge and experience.
“China is planning a huge expansion of healthcare provision over the coming years and, as this happens, hospitals will require increasingly sophisticated tools to help them understand and plan for the health needs of their communities,” he said.
“This partnership with one of China’s most respected medical institutions places us at the forefront of this new chapter in Chinese healthcare.
“We look forward to helping China’s hospitals improve patient care through better use of technology, and welcoming Chinese experts into our global knowledge-sharing network, Global Comparators.”
Bo Wang, Secretary General of the Shanghai Institute of Medical Quality and Shanghai Medical Innovation and Development Foundation, said China’s government had recently set out ambitious plans1 to provide affordable healthcare for its entire 1.4 billion population by 2020, which will see health expenditure soar to over $1 trillion USD.
“We are extremely pleased to be bringing Telstra Health’s data analytics capabilities to hospitals in China. Like many others around the world, we want to be able to understand the health needs of our population so that we can provide excellent and appropriate care whenever it is needed.
“Telstra Health’s tools will allow us to visualise our data more effectively. We are also excited to have joined the Global Comparators programme, which will allow us to collaborate with other leading hospitals on projects that lead to real improvements in patient care globally,” Ms Wang concluded.
Telstra Health’s expansion into China follows the launch earlier this year of another of its eHealth solutions, CloudMed Arcus Hospital Information System (Arcus) – a real-time digital medical record – in hospitals in Thailand and Malaysia.
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