Business Partner Onboarding Program for Rainbow Cloud Collaboration Service, to
address digital workplace transformation
onboard Rainbow in last quarter enabling them to address the growing,
multibillion dollar Workstream Collaboration market opportunity
– Partners can offer comprehensive collaboration and communications services
that expedite user adoption time and easiest integration with already deployed
communication & workflow tools
|ALE Rainbow Cloud Collaboration Service|
operating under the Alcatel-Lucent Enterprise brand, today announced strong
momentum for its recently released Alcatel-Lucent Rainbow(TM) cloud
collaboration platform. In the past few months, over 900 Business Partners
worldwide have gained access to the cloud collaboration and communications
platform offered by ALE(1). As a result, partners are able to unlock new
recurring revenue streams by delivering enhanced workplace collaboration tools
from the Alcatel-Lucent Enterprise Communications Platform as-a-Service
As more businesses look to embrace a digital
transformation, Rainbow offers users access to a secure, scalable, digital,
collaborative platform with feature-rich capabilities such as contact
management, presence, chat, audio/video calling, and screen and file sharing.
With the Rainbow Business Partner onboarding process, partners can take a
stepped approach to experiencing Rainbow’s features without any investment or
contract and create their own community, internal tests and demonstrations
before signing up customers.
With the new Rainbow Onboarding process,
partners have access to specific marketing support, customer success management
resources and specific incentives that support the digital workplace
transformation enterprises are undergoing.
Rainbow’s services can then be delivered either
as a standalone solution or through a hybrid approach. By directly connecting
existing telephony infrastructure – no matter the vendor – to the new
cloud-based services organizations can protect hardware investments and ensure
critical business processes remain intact and uninterrupted during a company’s
In addition, Rainbow open APIs provide
developers and partners with the ability to leverage the Rainbow platform to
offer embed powerful collaboration tools into business applications and
processes. As a result, Business Partners can address their customers’
challenges with customized solutions that meet the specific needs of each
Moussa Zaghdoud, Head of Cloud Business Unit,
ALE: “There is an ongoing shift in business communications toward
cross-border collaboration and high levels of staff mobility. Rainbow provides
the tools to improve how teams collaborate with their entire business community.
“Today, there are more than 40 million
active users of the Alcatel-Lucent Enterprise communications solutions that now
have the ability to integrate Rainbow easily into existing applications and
processes – whether for team collaboration, front-line customer service or
automated workflows. Our partners can now benefit of the ALE onboarding program
that will help them to tap the immense and fast growing workstream
collaboration market opportunity.”
For more information on the new Rainbow
Onboarding process, please visit the Rainbow website at https://www.openrainbow.com/.
We are ALE. Our mission is to make everything
connect to create the customized technology experiences customers need. From
your office, the cloud or in combination, we deliver networking and
communications that work for your people, processes and customers.
A heritage of innovation and dedication to
customer success has made ALE an essential provider of enterprise networking,
communications and services to over 830,000 customers worldwide. With global
reach and local focus, our 2200+ employees and 2900+ partners serve across more
than 50 countries marketed under the Alcatel-Lucent Enterprise brand.
For more information, visit our website
at: https://www.al-enterprise.com. For
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